05 Nov
|
Victaman Services Private
|
Bengaluru
05 Nov
Victaman Services Private
Bengaluru
- Handle inbound and outbound customer calls professionally.
- Follow predefined communication scripts and process guidelines while interacting with customers.
- Understand customer requirements and provide appropriate solutions.
- Ensure customer queries are addressed, including calls during weekends and festivals.
- Identify opportunities to upsell products and services wherever applicable.
- Build and maintain positive, long-term customer relationships.
- Maintain accurate records of customer interactions and conversations in the CRM system.
- Develop robust product and process knowledge.
📌 Customer Support Executive (Bengaluru)
🏢 Victaman Services Private
📍 Bengaluru