JOB DESCRIPTION

Maintenance Coordinator — Hostel Operations

Keeps every room, villa and common area clean and ready for our students, and makes sure every equipment and vehicle is serviced on time

1. JOB SNAPSHOT

Job TitleMaintenance Coordinator (same post as Housekeeping Coordinator)DepartmentHostel Operations (HST)Reports ToDirectorGradeG3SiteBenaulim Campus (Villas 1–3), with visits to Margao Office and other IWLD sites in Goa for maintenance and servicing workWork ModeOn-siteShiftGeneral shift, 9:00 AM – 6:00 PMEmployment TypePermanent, full-timeExperience0 – 1 year. Freshers are welcome to apply — full training will be provided on IWLD's housekeeping standards, checklists and maintenance registers.Salary₹15,000 – ₹20,000 per month (based on experience and interview performance)

2. ABOUT THE ROLE

IWLD's students stay at our Benaulim Campus during their weight-loss programme. A clean, fresh and well-kept living space — where the AC works, the water dispenser is serviced and nothing is broken — is a big part of their experience and of their trust in us.

As Maintenance Coordinator, you will make sure that happens every single day. You will assign daily cleaning work to the Hostel Helpers, get the housekeeping and maintenance checklists completed with photos on the dashboard, inspect rooms, villas and common areas, keep supplies in stock, follow up with the Facilities Manager until every repair is done, and make sure all company equipment and vehicles are serviced before their due date.

This is a hands-on, on-site coordination role. You will be on the floor, checking work with your own eyes, and keeping every IWLD site to IWLD's standard.

3. KEY RESPONSIBILITIES

A. Daily Work Assignment & Checklist

- Assign daily cleaning work to the Hostel Helpers — rooms, villas, bathrooms, kitchen surroundings and common areas — so every area has a named person responsible.
- Make sure every step of the housekeeping and maintenance checklists is completed, with photos of the work done, and updated on the dashboard the same day.
- Re-assign work immediately when a helper is absent, so no area is left uncleaned.

B. Inspection & Hygiene Standards

- Inspect rooms, villas, bathrooms and common areas every day against IWLD's cleanliness and hygiene standards.
- Get any area that does not meet the standard re-done the same day, and record it.
- Make sure waste is cleared on time and hygiene practices are followed by all housekeeping staff.

C. Student Check-in & Check-out

- Get rooms fully ready — cleaned, fresh linen, towels, basic amenities in place, and AC,



lights and fittings working — before every student check-in.
- Inspect rooms after every check-out, record any damage or missing items, and inform the Hostel Coordinator.
- Handle students' housekeeping and maintenance requests and complaints politely and get them resolved quickly.

D. Linen, Laundry & Supplies

- Track linen, towels and laundry — sent, received, damaged and in stock.
- Maintain stock of cleaning supplies and amenities, and raise a purchase request before anything runs out.
- Prevent wastage and keep a simple, accurate stock record.

E. Maintenance Follow-up & Repairs

- Report maintenance issues — plumbing, electrical, pest control, furniture — as soon as they are found, and follow up daily with the Facilities Manager and the housekeeping team until they are fixed.
- Keep a pending-work tracker with the date raised, owner, target date and actual closing date — no repair is closed without an actual date and a photo.
- Flag repeat breakdowns of the same equipment so a repair vs replace decision can be taken.

F. Equipment, AMC & Vehicle Servicing

- Maintain an Equipment Register for all IWLD sites — ACs, water dispensers, water filters/RO, inverters, geysers, fridges, kitchen equipment and other gadgets — with location, AMC vendor, last service date and next service due date.
- Get every item serviced on or before its due date; collect the signed service report and a photo of the work done for every vendor visit.
- Maintain a Vehicle Register for all company vehicles — servicing due date, insurance and PUC expiry — and get vehicles serviced on time in coordination with the drivers.
- Raise AMC, insurance and PUC renewals at least 30 days before expiry. All purchases and renewals go through Procurement and follow IWLD's Approval Authority limits.

G. Reporting

- Send a daily housekeeping update and a weekly summary to the Director — areas cleaned, issues found, pending repairs, services done and due, and stock needs.
- Coordinate with the Hostel Coordinator and kitchen team so housekeeping and maintenance work fits the daily hostel schedule.

4. WHO YOU'LL WORK WITH





DirectorYour reporting manager — receives daily and weekly updates; approves purchases and escalationsHostel HelpersDaily work assignment, checklist completion and on-the-job guidanceFacilities ManagerDaily follow-up on maintenance, repairs and AMC workHostel CoordinatorStudent check-ins / check-outs, hostel schedule and student requestsKitchen TeamCleanliness of kitchen surroundings and dining areasDriversVehicle servicing schedule and vehicle availabilityMaintenance & AMC VendorsPlumbing, electrical, pest control, repairs and scheduled servicingProcurementPurchase requests, vendor quotations and renewalsProcess CoordinatorMonitors deadlines and checklist completion on the dashboard

5. WHAT WE'RE LOOKING FOR

Most Important for This Role

- Organisation — plans the day so every area is covered, and keeps records, registers and stock in order.
- Follow-up — checks work personally and chases pending cleaning, repairs and servicing until they are done.
- Communication — clear and firm with helpers and vendors, polite and helpful with students.

Non-Negotiable Skills

- Valuable spoken Hindi; working English (Konkani or Marathi is a plus).
- Comfortable using a smartphone for the dashboard checklist, WhatsApp updates and photos of completed work.
- Basic Google Sheets / Docs for stock, registers and daily reports (training will be provided).
- Ownership — treats a dirty room, a pending repair or a missed service date as their own responsibility.
- An eye for detail, cleanliness and hygiene.

Good to Have

- Prior experience in hotel, hostel, hospital or facility housekeeping or maintenance.
- Basic understanding of AC, RO/water filter, inverter and vehicle servicing cycles.
- Experience supervising or guiding a small team.

6. WHAT SUCCESS LOOKS LIKE IN THIS ROLE

- Every room, villa and common area is clean and inspected every day, with the checklist complete on the dashboard.
- Every room is ready before a student checks in — no student waits for a room.
- Supplies never run out, and maintenance issues are fixed quickly.
- No equipment or vehicle goes past its service due date; no AMC, insurance or PUC lapses.
- Students rarely need to complain about cleanliness or maintenance — and when they do, it is fixed the same day.

7. NOTE

This role follows Fastest Weight Loss Private Limited's (IWLD) internal hostel SOPs and the Company dashboard. Full training on housekeeping standards, checklists, maintenance registers and reporting will be provided during onboarding. Probation, notice period and other terms of employment are as set out in the Appointment Letter.

📌 Maintenance Supervisor (Goa)
🏢 Fastest Weight Loss Private
📍 Goa