05 Nov
|
Travel Unravel Holidays
|
Gurugram
05 Nov
Travel Unravel Holidays
Gurugram
Company Description Travel Unravel Holidays Pvt Ltd is a leading international travel management company with offices in India, the USA, and the UK. The organization specializes in luxury and corporate travel, delivering tailored journeys and comprehensive services, including Meetings, Incentives, Conferences, and Exhibitions (MICE). A dedicated team of travel experts focuses on seamless bookings, best-value deals, and high-quality customer experiences from the first point of contact.
Guided by its PRIDE mission—Promoting Relations and Integrity to Deliver Excellence—Travel Unravel is committed to combining luxury, value, and global exploration for travelers worldwide.
Role Description This is a full-time, on-site Travel Consultant role based in Gurugram.
The Travel
Consultant will advise customers on travel options, including flights, hotels, packages, and MICE-related services, ensuring itineraries match their preferences and budgets.
Responsibilities include handling inquiries via phone, email, and chat, preparing and modifying reservations, issuing tickets and vouchers, and coordinating travel arrangements with suppliers. The role involves managing booking changes and cancellations,
resolving travel-related issues, and maintaining accurate records in the company’s travel management systems.
The Travel
Consultant will also contribute to sales targets, support promotional offers, and uphold high standards of customer service and professionalism.
Qualifications
- Candidates should possess strong skills in Travel Consulting and Travel Management.
- Candidates should possess hands-on experience in Travel Arrangements and Reservations.
- Candidates should possess excellent Customer Service skills, with a focus on problem-solving and client satisfaction.
- Knowledge of GDS/airline booking systems and online travel platforms is beneficial.
- Strong communication and interpersonal skills, with the ability to manage multiple bookings and deadlines.
- Attention to detail, numerical accuracy, and basic proficiency in MS Office tools.
- Prior experience in a travel agency or corporate travel setting is preferred.
- Relevant diploma or degree in Travel, Tourism, Hospitality, or a related field is an advantage.
📌 Travel Consultant (Gurugram)
🏢 Travel Unravel Holidays
📍 Gurugram