About The Opportunity A dynamic and fast-scaling B2B and B2C outreach firm operating across India, we specialize in high-intent lead generation, appointment setting, and customer retention for tech, education, and financial services clients. Our remote-first culture empowers driven telecallers to drive measurable revenue impact through smart, empathetic, and data-led conversations — all from the comfort of your home.

Role & Responsibilities

- Conduct outbound and inbound telecalls to qualify leads, set appointments, and nurture prospects with persuasive, personalized messaging.
- Meet or exceed daily/weekly KPIs for call volume, conversion rate, and appointment bookings.
- Accurately log call outcomes, customer feedback, and next steps in CRM tools like Zoho or Salesforce.
- Collaborate with sales and marketing teams to refine scripts and adapt messaging for higher conversion.




- Handle customer objections professionally and escalate complex cases to designated leads.
- Maintain compliance with telemarketing regulations (TRAI DND, GDPR principles) and internal quality standards.

Skills & Qualifications

- Must-Have
- CRM
- Telecalling
- Lead Generation
- Call Scripting
- TRAI DND Compliance
- Appointment Setting
- Call Logging
- Active Listening
- Preferred
- Salesforce
- Zoho CRM
- B2B Telecalling Experience

Benefits & Culture Highlights

- 100% remote, flexible hours with performance-based incentives.
- Weekly training & coaching to sharpen scripting, objection handling, and conversion skills.
- Fast-track growth path to Team Lead or Trainer roles with solid performance.

Skills: active listening,lead generation,customer,call logging,crm

📌 Telecalling Executive (India)
🏢 The UrbanIndia
📍 India