Company Description Team Back Office International LLP is a branding and marketing agency focused on building impactful, results-driven communication for clients across industries. The company specializes in 360° communication strategies designed to transform businesses and maximize ROI through accurate and memorable campaigns. Services include branding, digital marketing, ERP Next, mobile application development, web development, and SEO.

Team Back Office

International LLP positions itself as a strategic partner, helping organizations craft compelling narratives that connect with their audience and drive measurable growth.

Role Description This is a full-time, on-site Telecaller role based in Kozhikode. The Telecaller will handle outbound and inbound calls to potential and existing clients, provide information about services, and support lead generation and customer engagement activities.

Responsibilities include explaining the company’s offerings clearly, answering queries, updating call records in the system, and coordinating with internal teams on follow-ups. The Telecaller will also schedule appointments or demos, maintain professional communication standards,



and contribute to meeting team targets and customer satisfaction goals.

Qualifications

- Candidates should possess strong verbal communication and active listening skills, with a clear and professional telephone manner.
- Candidates should possess customer service and relationship-building skills to handle inquiries, resolve basic concerns, and maintain client trust.
- Candidates should possess basic sales and persuasion skills, including the ability to present services, handle objections, and support lead conversion.
- Candidates should possess data entry and call documentation skills, with attention to detail and accuracy in maintaining records.
- Candidates should possess proficiency in relevant languages (such as English and local/regional languages), and basic computer skills (CRM tools, email, spreadsheets).
- Candidates should possess the ability to work in an on-site team environment in Kozhikode, manage time effectively, and meet performance targets.
- Previous experience in telecalling, customer support, or a call center environment is beneficial; a high school diploma or equivalent is typically required.

📌 Telecaller (Kozhikode)
🏢 Team Back office international
📍 Kozhikode