Key Responsibilities and Duties:

- Operational Supervision: Supervises front desk staff, night auditors, and bell staff, ensuring adherence to hotel policies and standards.

- Guest Experience Management: Handles guest complaints and special requests, greets VIPs, and ensures personalized recognition.

- Safety and Maintenance: Conducts property walkthroughs to check for cleanliness and security, monitors safety equipment, and handles emergencies.

- Administrative Duties: Manages daily reports, room assignments, cash floats, and billing adjustments.

- Staff Leadership: Trains, coaches, and schedules front office personnel, conducting pre-shift briefings.

Job Type: Full-time

Pay: ₹18,160.72 - ₹34,000.00 per month

Advantages

- Food provided

- Provident Fund

Experience

- Hotel management: 1 year (Preferred)

Work Location: In person

📌 Sr. Front Office Executive (Bengaluru)
🏢 Aiden by Best Western Hennur Bengaluru
📍 Bengaluru