Responsibilities

- Manage product information and master data across order management and trading systems to ensure accurate item setup and reliable downstream processing in daily operations.
- Maintain robust data validation processes to detect anomalies in product and order records and promptly coordinate resolutions that safeguard business continuity and data integrity.
- Collaborate with cross functional teams including operations finance and technology to define explicit data standards that support consistent reporting and smooth order fulfillment.
- Analyze order management workflows to identify bottlenecks related to product information and master data and implement targeted improvements that enhance system efficiency.
- Configure and optimize product attributes and master data structures in alignment with global business rules so that trading and order systems operate with predictable outcomes.
- Document master data processes and product information governance guidelines to create reusable references that support training onboarding and audit readiness.
- Support night shift operations by monitoring critical data interfaces between trading and order management applications and performing timely corrective actions when issues arise.
- Evaluate impacts of product catalog changes on retail order flows and trading transactions and adjust master data setups to minimize disruption for customers and internal users.
- Coordinate with support teams to troubleshoot data related incidents and provide clear diagnostics that accelerate incident resolution and improve root cause analysis.




- Implement control checks on hybrid work arrangements to ensure that data updates performed remotely and onsite follow uniform standards and remain traceable for compliance.
- Contribute to continuous improvement initiatives by proposing enhanced data quality metrics and reporting that highlight trends and guide strategic decisions.
- Align daily tasks with the company mission by enabling accurate orders and trading records that improve customer confidence and support transparent business practices.
- Apply knowledge of order management retail order flows to refine product hierarchies and master data relationships so that society benefits from reliable supply chain services.

Qualifications

- Demonstrate four to seven years of focused experience in order management and trading systems with strong exposure to product information and master data activities.
- Possess practical expertise in configuring and maintaining order management platforms ensuring that product and customer data supports seamless transaction processing.
- Bring working knowledge of retail order management scenarios including omnichannel transactions and returns to translate business requirements into effective master data setups.
- Show proficiency in data analysis techniques to assess data quality identify root causes of inconsistencies and recommend corrective actions that prevent recurring issues.
- Utilize sound understanding of hybrid work practices and night shift operations to manage tasks independently while maintaining effective communication with global stakeholders.
- Apply familiarity with enterprise resource planning and related data models to integrate product information across multiple modules in a coherent and scalable manner.

📌 SME-Product info & MDM (Chennai)
🏢 Cognizant Technology Solutions India
📍 Chennai