Title: SRE/NOC Engineer

Location: Gurugram

Experience: 1–4 Years

Education: Bachelor’s / Master’s in Software Engineering

We are looking for an experienced SRE/NOC Engineer who will play a key role in ensuring the reliability, availability, and seamless operations of our infrastructure, databases, and applications across a heterogeneous cloud setting.

You will be responsible for monitoring systems, managing incidents, coordinating with relevant technical teams, and ensuring timely resolution of operational issues. You will also contribute to strengthening monitoring practices, incident management processes, and automation to improve overall system reliability.

Responsibilities

- Manage and support 24x7 NOC operations.
- Be part of the on-call rotation responsible for site reliability, uptime, and seamless operations.
- Monitor s through PagerDuty and other dashboards,



and escalate incidents to the appropriate stakeholders across Development, DevOps, DBA, and Infosec teams.
- Champion Incident and Problem Management processes at Freecharge.
- Work closely with DevOps teams to identify and recommend improvements in monitoring dashboards and automation.
- Manage and monitor infrastructure, databases, and applications across a heterogeneous cloud environment.

SOUNDS LIKE YOU?

- Good understanding of networking fundamentals, including TCP/IP, subnetting, routing, etc.
- Good understanding of system services such as DNS, DHCP, LDAP, etc.
- Knowledge of AWS services such as EC2 and S3.
- Good to have experience with Nagios, Checkmk, and other monitoring tools.
- Hands-on knowledge of L1 support for Linux and applications.

📌 Site Reliability Engineer - Site Reliability Engineering (Gurugram)
🏢 freecharge
📍 Gurugram