Job highlights

- Experience Education: Bachelors degree with 4-6 years of hands-on experience in SRE,DevOps,or Linux Systems Engineering.
- Hands-on network administration or troubleshooting experience in cloud or hybrid environments.
- Experience using secrets management tools like HashiCorp Vault.

Job Summary Job Title: Site Reliability Engineer

Role Overview The Site Reliability Engineer at Skyhigh Security will be responsible for maintaining the production environment with high availability, monitor it and troubleshoot operational issues. Also, acting as a bridge between Ops and Engineering, Product management, you will represent the customer point of view to continue driving enhancements to our products and uptime. SREs are responsible for managing and improving the operational aspects of systems, such as monitoring, alerting, incident response, and vendor interactions.

Key Responsibilities

- Keep Production Running: Own Incident, Problem, and Change Management to maintain high availability across our cloud-native security infrastructure (SSE/CASB) and global POPs.
- Drive Major Incident Response PIRs: Lead live troubleshooting during major outages, coordinate across engineering teams to restore service fast, and write thorough Post-Incident Reviews (PIRs) / RCAs to prevent repeat issues.
- Cut Alert Noise Toil: Dig into metrics, logs, and dashboards to spot trends, tune noisy alerts, find performance bottlenecks, and build self-healing automation.
- Build Internal Tooling AI Automation: Write code (Python/Go) and build AI-assisted workflows and agents to automate repetitive operational tasks, incident triage, and diagnostics.
- Own Runbooks SOPs: Write, test, and maintain clear Standard Operating Procedures and runbooks so both on-call engineers and automated tooling have accurate playbooks.
- Security Maintenance: Coordinate planned maintenance windows, production change rollouts, and routine vulnerability patching across commercial and regulated environments.
- On-Call Rotation: Participate in a global,



follow-the-sun on-call rotation every few weeks to support our 24x7 production environment.

Qualifications

- Experience Education: Bachelor's degree with 4-6 years of hands-on experience in SRE, DevOps, or Linux Systems Engineering.
- Cloud Containers: Solid working knowledge of AWS core services and experience running containerized workloads on Kubernetes (EKS).
- Linux Web Infrastructure: Strong Linux systems administration skills and practical experience managing web/proxy servers (Nginx, Apache, Tomcat).
- Observability Incident Tools: Hands-on experience setting up dashboards, queries, and alerts using Prometheus, Grafana, OpenSearch/ELK, CloudWatch, and PagerDuty.
- CI/CD Configuration Management: Day-to-day experience with GitHub, configuration management (Ansible or Salt), and deployment pipelines (Jenkins, Harness, ArgoCD, or GitHub Actions).
- Networking Fundamentals: Solid grasp of core networking concepts including TCP/IP, UDP, DNS, proxies, and load balancing.
- Coding Automation: Ability to write clean scripts and automations in Python or Go. Experience with Infrastructure as Code (Terraform or CloudFormation).
- AI LLM: Strong interest or practical experience working with LLM APIs, Agentic AI, or tool integrations (like MCP) to solve operational problems.
- Troubleshooting Mindset: A methodical approach to debugging complex distributed systems, paired with clear written communication for incident timelines and RCA documentation.

Valuable to Have

- Hands-on network administration or troubleshooting experience in cloud or hybrid environments.
- Working knowledge of SQL and NoSQL data stores (Postgres, Redis, Cassandra, Couchbase, CrateDB).
- Familiarity with workflow orchestration engines like Temporal, Cadence, AWS Step Functions, or Airflow.
- Experience using secrets management tools like HashiCorp Vault.
- Prior background in the Cloud Security (SSE, CASB, SWG, DLP) domains.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Site Reliability Engineer (Bengaluru)
🏢 Skyhigh Managementb Services
📍 Bengaluru