Service Relationship Manager - Private Banking_Kotak Private Banking_0141_1288_1043283

- Manage and nurture relationships with private banking clients, ensuring high-quality service delivery.
- Act as a liaison between clients and internal teams to resolve service issues promptly.
- Coordinate with various departments to meet client expectations and enhance satisfaction.
- Monitor client portfolios and provide personalized service solutions.
- Collaborate with sales and product teams to identify opportunities for client engagement and retention.
- Ensure compliance with banking regulations and internal policies while servicing clients.
- Maintain detailed records of client interactions and service requests.
- Support the growth of private banking services through proactive client relationship management.
- Handle escalations and work towards timely resolution to maintain client trust.
- Continuously improve service processes to enhance client experience and operational efficiency.

📌 Service Relationship Manager - Private Banking (Mumbai)
🏢 Kotak Securities
📍 Mumbai