Service Desk Engineer (L 1.5) (Bengaluru)

Service Desk Engineer (L 1.5) (Bengaluru)

05 Nov
|
Joulestowatts
|
Bengaluru

05 Nov

Joulestowatts

Bengaluru

Key Responsibilities

Technical Support

Diagnose, troubleshoot, and resolve issues related to computer hardware, operating systems, and related peripherals.

Provide remote technical assistance through phone, email, or tickets.

Guide users with step-by-step resolutions for both basic and advanced technical concerns.

Document issues, resolutions, and escalations accurately in the ticketing system.

📌 Service Desk Engineer (L 1.5) (Bengaluru)
🏢 Joulestowatts
📍 Bengaluru

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