We are seeking a dedicated Service Coordinator to join our team in Gujarat. The ideal candidate will play a crucial role in ensuring the smooth operation of our service department, particularly in the home appliances sector. As a Service Coordinator, you will be responsible for managing service requests, coordinating with technicians, and ensuring customer satisfaction through effective communication and problem-solving skills.

Key Responsibilities

- Manage and oversee service requests from customers, ensuring timely and efficient responses.
- Coordinate with service technicians to schedule appointments and dispatch them to customer locations.
- Maintain accurate records of service requests, technician schedules, and customer interactions.
- Communicate with customers to provide updates on service status and address any concerns.




- Collaborate with the sales and technical teams to ensure a seamless service experience for customers.
- Analyze service data to identify trends and areas for improvement in service delivery.

Required Skills

- Solid organizational and multitasking abilities.
- Excellent communication skills, both verbal and written.
- Problem-solving mindset with a focus on customer satisfaction.
- Familiarity with home appliances and service processes is a plus. If you are passionate about providing exceptional service and have a keen interest in home appliances, we encourage you to apply for this exciting opportunity. Join us in delivering top-notch service to our valued customers.

Industry

Internet / E-Commerce

Department

Sales / BD

📌 Service Coordinator (Ahmedabad)
🏢 Futurz Staffing Solutions Private
📍 Ahmedabad