Roles and responsibilities

- Responsible for the following –

o Project Coordination

▪ To lead and manage the team in all project coordination activities for varioussolar projects that are underway.

▪ Ensure regular coordination with external and internal stakeholders forexpediting approval, as and when required.

▪ Coordinate with various State Heads and be upto-date with the project status.

▪ To track & maintain dashboards to track TAT & performance in areas such as sitesurvey completions, DPR Approvals etc.

o Customer Support

▪ To ensure that all post-sales inbound and outbound communication are plannedand executed as per the pre-set intervals in the overall project timeline.

o O&M; and QC

▪ To manage the team to ensure all quality assessments and maintenance activitiesat the sites for both rooftop & ground-mounted plants are done on a regular basisand within the targeted timelines.

▪ Ensure disposal of all tickets and proper reporting of all relevant metrics to highermanagement





- Team Managemento Lead the various teams in sync with their respective KRAs / strategy of the company.

o Task Allocation & monitoring on regular basis.

o Provide support & training to team-members where required.

- Regular reporting against all individual projects.

Requirements

Mandatory Requirements

- Bachelor’s degree in any discipline
- Minimum 5 years of experience with a stint in a project management and/or customer supportrole.
- Robust English verbal & written communication skills
- To have knowledge of Project Management platforms like Zoho Projects, etc.
- Proficient in MS Office (especially excel & word)

Additional Requirements

- Willingness to learn and should be result driven.
- Ability to think critically, organize work assignments according to their priority
- Collaborating with various stakeholders, internal and external
- Passion for delivering high quality results and takes complete accountability of assignments.

📌 Senior Support Manager - Hyderabad (Telangana)
🏢 Freyr Energy
📍 Telangana