Company Description APAC Financial Services Private Limited is a tech-led Non-Banking Financial Company (NBFC), registered with the Reserve Bank of India in 2018, focused on lending to MSMEs in semi-urban and rural markets across Bharat. The company is backed by reputed investors including Multiples Alternate Asset Management, Norwest Venture Partners, Creador, and HNIs, with a consolidated net worth of around INR 1,100 crores. APAC operates a 200+ branch network across 6 states and 1 Union Territory, sourcing customers directly through its on-ground presence and proprietary “Alpha” origination and underwriting technology platform.

With more than 45,000 customers, over 2,300 employees, and consistently high customer satisfaction scores, APAC is on a strong growth trajectory. The organization emphasizes “Growth with Quality & Profitability,” supported by experienced leadership and scalable physical and digital infrastructure.

Role Description The Senior Relationship Manager is a full-time, in office role based in Bulandshahr, responsible for managing and growing a portfolio of MSME clients. The role involves sourcing new customers, conducting needs-based financial assessments, and recommending appropriate lending solutions aligned with APAC’s credit policies.

The Senior Relationship

Manager will maintain strong, long-term client relationships through regular meetings, follow-ups, and post-disbursement support to ensure high customer satisfaction and portfolio quality.



Daily responsibilities include coordinating with credit, operations, and collections teams, ensuring timely documentation and disbursement, monitoring account performance, and addressing client queries or issues promptly. The role also requires adherence to regulatory and internal compliance standards, accurate reporting, and contribution to branch-level business growth targets.

Qualifications

- Strong relationship management and customer service skills, with the ability to build trust and sustain long-term client partnerships.
- Experience in MSME lending or retail/business banking, including credit assessment, documentation, and portfolio monitoring.
- Solid understanding of financial products, basic credit concepts, and risk management practices relevant to NBFCs and MSME customers.
- Proficiency in using digital tools and lending platforms; comfort working in a tech-enabled, process-driven environment.
- Effective communication and negotiation skills, with the ability to explain financial solutions clearly and handle client objections.
- Strong analytical, problem-solving, and decision-making abilities to evaluate customer needs and business viability.
- Ability to work on-site in Bulandshahr, travel locally as needed, and collaborate closely with branch and regional teams.
- Graduate degree in Commerce, Finance, Business, or a related field; a postgraduate qualification or MBA is an advantage.
- Prior experience in semi-urban or rural markets

📌 Senior Relationship Manager (Bulandshahr)
🏢 APAC Financial Services Private
📍 Bulandshahr