Job highlights

- Graduate with 15 years of education, proficiency in Microsoft Excel, Word, PowerPoint, and experience in US Retirement Services - 401(k) Insurance industry

- Adhere to daily SLA, meet individual KPI/KRA, perform reconciliation, manage time effectively, and handle multi-tasking of voice and data entry in a 24*7 rotational shift environment

Roles Responsibilities1. Daily SLA adherence
- Meeting individual KPI/KRA's
- Team player

Technical Requirement- Proficiency with Microsoft Excel, Word, PowerPoint.
- Excellent Reconciliation and time management skills

- Understanding of Institutional recordkeeping systems

- Good knowledge of Investment Services industry

Additional Responsibility-Experience in US Retirement Services - 401(k) Insurance industry

Candidate needs to have 15 years of full-time education





- Proficient with basic computer knowledge

- Candidate should be flexible to work in 24*7 environments, comfortable to work in night shifts (Rotational)

- Excellent verbal, written communication, interpretation and active listening skills

Ability to quickly and efficiently assimilate process knowledge

- Effective probing analyzing skills and capable of doing a multi-tasking of voice data entry

- Should be able to operate in work from office workplace.

Educational RequirementGraduate

Preferred SkillsInsurance->US Retirement with 401(K)-Vangaurd

Service LineBPO Service Line

📌 Senior Process Executive (Pune)
🏢 Infosys BPM
📍 Pune