Lead strategic client relationships, drive retention, and act as the primary point of contact while shaping long-term business and media strategies.:

- Strategic Client Relationship &
- Retention:

Serve as the strategic business lead and the primary POC for your brands; lead Quarterly Business Reviews (QBRs), Monthly Business Reviews (MBRs), and annual strategy roadmaps.

- Media Planning &
- Integrated Strategy: Conceptualize and deploy full-funnel digital campaigns across performance (lead gen, conversions, ROI) and brand building using planning and research tools (e.g., GWI, CCS, Similarweb, TAM).

- Revenue Growth, Upselling &
- Pitching: Expand account revenue through organic upselling, cross-selling media/creative services, and collaborating on high-stakes current business pitches.





- Cross-Functional Orchestration: Coordinate with internal media, performance, creative, analytics, and tech teams to ensure on-time delivery of SOWs, campaign milestones, and media SLAs.

- Account Commercials &
- Governance: Oversee financial health, contract renewals, scope definitions (SOWs), invoicing, and fee negotiations.

- Team Leadership &
- Mentorship: Supervise account managers and planners, refine reporting standards, and foster talent development

Location:

MumbaiBrand:

IprospectTime Type:

Full timeContract Type:

Permanent

📌 Senior Manager - Client Servicing (Mumbai)
🏢 dentsu
📍 Mumbai