- Education: Graduate in Engineering/Science/Commerce; MBA/PGDM in Marketing preferred.
- Experience: 3–6 years of experience in industrial/B2B sales, preferably in a techno-commercial environment (engineering, manufacturing, or renewable energy sector).
- Skills:
- Excellent communication and presentation skills.
- Strong negotiation and relationship management abilities.
- Proficiency in MS Office and CRM tools.
- Technical understanding of product/application.
- Result-oriented with strong follow-up and planning skills.
Desired Profile
- Target-driven and self-motivated
- Customer-centric with a problem-solving attitude
- Team player with strong coordination skills
- Professional demeanor and ethical conduct
- Ability to handle pressure and multitask effectively
Key Responsibilities: 1. Business Development:
- Identify potential clients, new market segments, and business opportunities in the assigned region.
- Conduct market research to understand industry trends and competitor activities.
- Generate recent leads through visits, calls, and networking.
2. Customer Relationship Management:
- Build and maintain long-term relationships with existing and prospective customers.
- Understand customer requirements and propose appropriate product or service solutions.
- Provide regular updates and support to customers throughout the sales process.
3. Techno-Commercial Offers:
- Prepare and share techno-commercial proposals in coordination with the design and estimation teams.
- Conduct price negotiations and follow up on submitted quotations to close deals.
- Ensure that all offers are prepared as per company policies and profit margins.
4. Order Execution & Coordination:
- Coordinate with internal teams (Design, Production, Purchase, and Dispatch) to ensure smooth order processing and delivery.
- Track project execution status and keep customers informed about delivery schedules.
- Ensure all documentation related to sales orders, invoices, and dispatch is completed accurately.
5. Outstanding Payment Follow-up:
- Regularly follow up with customers for payments as per agreed credit terms.
- Coordinate with the accounts department for reconciliation of accounts and collection status.
- Maintain proper documentation of outstanding and collection records.
6. Reporting & MIS:
- Maintain daily/weekly sales reports and customer visit logs.
- Update CRM or internal systems with inquiry status, quotations, and follow-ups.
- Provide sales forecasts and performance reports to management.
7. Post-Sales Support:
- Ensure customer satisfaction by addressing post-delivery issues in coordination with the service or CRM team.
- Gather customer feedback to identify improvement opportunities in products or services.