Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world.

In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.

Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

Cvent is redefining the meetings and events industry through technology that advances human connection.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology.

If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

Recruitment Scam Notice: Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “[email protected]” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments,



or disclosures made to third parties impersonating Cvent.

If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at [email protected].

For more information, visit Cvent’s Recruitment Fraud Notice. https://www.cvent.com/en/notice-recruitment-fraud.

Scrum Master II (Delivery & Release Lead)

The Scrum Master II owns end-to-end delivery for 2–3 sprint teams: from quarterly planning, through sprint execution, to a controlled production release. The role blends Scrum facilitation, project management and release management, and uses approved AI tools to cut coordination overhead so time goes to planning quality, risk and release outcomes. Decisions, commitments and accountability stay with people.

In This Role, You Will:

- Own the integrated delivery plan for your teams: outcome-based milestones, capacity, critical path and cross-team dependencies, kept current in Jira and Confluence and aligned to the Cvent release calendar.
- Lead quarterly/PI and release planning across teams; publish commitments and dependencies and track them through the quarter.
- Run scope and change control: quantify the impact of changes on dates, capacity and quality, and get decisions from the right owner before teams commit.
- Own risk and dependency management with named owners and due dates; drive mitigations and escalate with a recommendation.
- Own release readiness and go/no-go with Product, Engineering, QA and SRE: test sign-off, security and performance checks, feature flags, rollback plan, support enablement and release communications; follow the change-management process and keep records audit-ready.
- Coordinate deployments and post-release monitoring; run post-release reviews on escaped defects, incidents and rollbacks, and drive the fixes.
- Facilitate sprint events for 2–3 teams so they stay short and decision-oriented; remove impediments and escalate systemic ones with proposed fixes.
- Coach teams and Product Owners on backlog health, sprint goals,



definition of done and sustainable pace; step back where teams are mature.
- Use flow, release and project metrics (cycle time, throughput, work-item age, escaped defects, change-failure rate, release lead time, scope variance, forecast ranges) for planning and improvement, not for ranking people or velocity quotas.
- Apply approved AI tools and bounded agents to high-friction work: status synthesis, meeting follow-through, risk and dependency sensing, release-note drafting, reporting. Define each use case problem-first with clear data access, limits and human decision points; pilot with Engineering, Security, Privacy and AI-governance partners and stop when evidence does not show value.
- Coach teams on approved tools, output verification and transparent AI use; protect human judgment in prioritization, commitments, performance conversations and go/no-go calls.
- Report delivery status to senior stakeholders in short, evidence-based narratives: outcomes, forecast confidence, scope variance, risks and decisions needed, separating facts, estimates and AI-generated suggestions.
- Mentor less-experienced Scrum Masters and share reusable planning, release and AI-use practices.

Here's What You Need:

- 5+ years in software delivery, including 2+ years as a Scrum Master, project manager or release manager for engineering teams, with impact across multiple teams or a complex product.
- Hands-on experience with integrated planning, scope and change control, risk and dependency management and stakeholder reporting.
- Hands-on release management for a SaaS product: release calendars, readiness criteria, go/no-go, change management, rollback and post-release reviews.
- Working knowledge of CI/CD, environments, feature flags and incident processes, enough to plan releases credibly with SRE/DevOps and QA.
- Robust command of Scrum and experience running quarterly or PI planning across teams.
- Uses delivery metrics to forecast responsibly and can explain their limits.
- Applied AI literacy: has scoped and run at least one AI or agent-assisted delivery workflow, can test outputs, spot failure modes and define human oversight.
- Strong facilitation, influencing and conflict-resolution skills; leads through ambiguity without taking accountability from teams or Product Owners.
- Concise written and spoken communication, including executive status reporting.
- Day-to-day fluency with Jira and Confluence, including dashboards and JQL reporting

📌 Scrum Master II (Bengaluru)
🏢 Cvent
📍 Bengaluru