We are looking for an experienced Salesforce Business Analyst (Pre-Sales) with 6–7+ years of dedicated experience in Business Analysis and robust expertise in pre-sales activities.

The ideal candidate must have a consistent career background exclusively in Business Analysis, along with hands-on experience in Salesforce CRM, client interactions, requirement gathering, solution consulting, and proposal development.

The candidate will be responsible for understanding business requirements, translating them into functional solutions, and supporting pre-sales activities through discovery sessions, solution presentations, and proposal preparation.

Key Responsibilities

- Engage with prospective clients to understand business objectives, challenges, and requirements.
- Lead discovery sessions, requirement-gathering workshops, and stakeholder interviews.
- Analyze business processes and identify opportunities for Salesforce-based solutions.
- Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and process flows.
- Collaborate with Salesforce Architects, Developers, and technical teams to define appropriate solutions.
- Support pre-sales activities, including RFP/RFI responses, proposal preparation, solution presentations, and effort estimation.
- Develop and present solution approaches, demonstrations, and business use cases to clients.
- Translate complex business requirements into clear and actionable functional specifications.




- Act as a bridge between business stakeholders and technical teams throughout the project lifecycle.
- Support requirement validation, UAT planning, and stakeholder sign-offs.

Required Skills & Qualifications
- 6–7+ years of dedicated experience working in Business Analysis roles.
- Strong understanding and experience of Salesforce CRM and its business applications.
- Proven experience in pre-sales, client-facing discussions, and solution consulting.
- Excellent requirement elicitation, documentation, and stakeholder management skills.
- Hands-on experience preparing BRDs, FRDs, user stories, process maps, and functional specifications.
- Strong understanding of Salesforce capabilities, workflows, and business processes.
- Excellent communication, presentation, analytical, and problem-solving skills.
- Ability to work independently and manage multiple client engagements.

Mandatory Screening Criteria
- Candidates must have a consistent career background as a Business Analyst.
- Candidates who transitioned from Developer, Technical Development, or QA roles into Business Analysis will NOT be considered.
- UAN is mandatory for background verification.
- Candidates from South India are not eligible for this requirement.
- Candidates who graduated from JNTU (Jawaharlal Nehru Technological University) are not eligible.

Important NoteOnly candidates with dedicated Business Analysis experience and relevant Salesforce pre-sales exposure will be considered. Please ensure all mandatory eligibility criteria are met before sharing profiles.

📌 Salesforce Business Analyst (Pre-Sales) (Gurugram)
🏢 Cibronix Software
📍 Gurugram