Company Description PHOTIK SCIENTIFIC is a young, dynamic company with deep expertise in supplying instruments for scientific, industrial, medical, and semiconductor fabrication applications. The team has more than a decade of experience with lasers, photonics, and nanotechnology fabrication systems, enabling the delivery of advanced research tools tailored to customer needs. The company represents leading global manufacturers of laser systems, spectroscopy and microscopy equipment, imaging systems, and thin film deposition technologies such as PLD, MBE, and various PVD and CVD solutions.

PHOTIK SCIENTIFIC is committed to helping Indian scientists and industry leaders access cutting-edge technology and achieve world-class innovation. A strong focus on after-sales support, custom solutions, and systems integration sets the company apart as a trusted partner for complex research and technological projects.

Role Description The Sales Support Coordinator is a full-time, in office role based in Delhi, India, providing end-to-end administrative and customer support to the sales team.

Responsibilities include preparing quotations, maintaining sales records, managing order processing, and coordinating with suppliers and logistics partners to ensure timely delivery. The role involves responding to customer inquiries, supporting after-sales service coordination, and helping maintain a high level of customer satisfaction.



The coordinator will assist in organizing product demonstrations, maintaining CRM data, preparing sales reports, and supporting internal communication across teams.

This position requires close collaboration with sales representatives, technical specialists, and management to ensure smooth execution of sales activities and projects.

Qualifications

- Candidates should possess strong Customer Service and Customer Satisfaction skills to handle inquiries, follow up on orders, and support after-sales interactions.
- Candidates should possess solid Communication skills to coordinate effectively with customers, suppliers, and internal teams.
- Candidates should possess reliable Administrative Assistance capabilities, including document management, data entry, and scheduling.
- Candidates should possess good Analytical Skills to interpret sales data, track performance metrics, and support decision-making.
- Bachelor’s degree in business, science, engineering, or a related field is preferred.
- Prior experience in sales coordination, customer support, or administrative roles, ideally in scientific or industrial equipment, is an advantage.
- Proficiency with MS Office (Excel, Word, PowerPoint) and CRM or sales tracking tools is beneficial.
- Strong attention to detail, ability to prioritize multiple tasks, and a collaborative work style are highly valued.

📌 Sales Support Coordinator (Delhi)
🏢 Photik Scientific
📍 Delhi