– Sales Operations & Coordination Manager

Company: Indian University Press

Location: Ansari Road, Daryaganj, Delhi

Salary: ₹70,000–80,000 per month

Experience: Minimum 4–5 Years (Publication House Experience is Mandatory)

Job Overview

This position acts as a central link between the Sales Head, Sales Managers/Executives, Accounts Department, and Management.

Key Responsibilities

1. Sales Team Coordination

- Coordinate and manage Sales Managers and Sales Executives.
- Address their queries and operational requirements.
- Monitor daily sales activities and field performance.

2. Target Monitoring & Follow-up

- Track individual and regional sales targets.
- Monitor monthly, quarterly and annual achievements.
- Follow up on pending orders and business opportunities.

3. Specimen & Book Distribution

- Monitor specimen book requirements from the sales team.
- Coordinate specimen dispatches and maintain records.
- Track sample distribution and follow-ups.

4. Payment & Outstanding Follow-up

- Coordinate with sales staff regarding pending payments.
- Monitor outstanding payments and collection targets.
- Follow up on payment commitments.

5. Daily Reporting & Attendance

- Monitor daily sales reports (DSR).
- Track daily expense reports (DER).
- Monitor sales staff location updates and field visits.

6. Expense & Travel Monitoring

- Verify and monitor field expenses.
- Review travel and conveyance claims.
- Maintain expense records and submit reports to management.

7. MIS & Management Reporting

- Prepare sales performance reports.




- Maintain region-wise and employee-wise sales data.
- Provide regular updates to the Sales Head and Management.

Required Qualifications

- Graduate in any discipline; preferably in Business Administration, Sales, Marketing or Commerce.
- Minimum 4–5 years of relevant experience in Sales Operations, Sales Coordination or Sales Management.
- Experience in a Publication House is mandatory.
- Strong understanding of book sales, distribution, specimen management and payment collection processes.
- Experience in handling and coordinating sales teams across multiple regions.

Required Skills

- Excellent team management and coordination skills.
- Strong communication, interpersonal and follow-up skills.
- Positive knowledge of MS Excel, MS Word and Google Sheets.
- Ability to prepare and maintain MIS reports, DSR and DER.
- Strong analytical and reporting skills.
- Good understanding of sales targets, outstanding payments and expense monitoring.
- Ability to coordinate with Sales Head, Sales Managers, Accounts Department and Management.
- Strong organisational skills with the ability to manage multiple tasks.
- Problem-solving and decision-making abilities.
- Ability to work independently and take ownership of sales operations.

Ideal Candidate: An experienced sales operations professional from the publication industry with strong team management, coordination, MIS reporting, target monitoring and payment follow-up skills. Pay: ₹70,000.00 - ₹80,000.00 per month

Work Location: In person

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