Job Title: Sales Coordinator – Order Management & Dispatch
Company: YNOT Plastics & Packaging Pvt. Ltd.
Location: Kilpauk, Chennai
We are looking for an organised candidate to coordinate confirmed customer orders and dispatch activities.
Key Responsibilities:
- Receive sales order forms from the marketing team and review the order details.
- Call customers to acknowledge their orders and introduce yourself as their coordination contact.
- Coordinate with production and dispatch teams to track order readiness and planned dispatch dates.
- Inform the dispatch team in advance about upcoming dispatch requirements.
- Keep customers updated on order progress, dispatch schedules and any delays.
- Share dispatch details and tracking information with customers.
- Maintain order records and follow up on pending actions until dispatch is completed.
Skills Required:
- Explicit communication and good telephone etiquette.
- Strong follow-up, planning and coordination skills.
- Basic knowledge of Excel, email and WhatsApp.
- Previous experience in sales coordination, customer service or dispatch coordination is preferred.
Pay: ₹20,000.00 per month
Benefits
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Provident Fund