About the Company

Digitide Solutions Limited Digitide is a technology-enabled business services organization operating in the Business Process Management (BPM) and Business Process Outsourcing (BPO) industry. The company delivers process-led business services and customer experience solutions, supported by skilled teams and technology.

About the Role

Serve as the primary contact for customer inquiries regarding accounts, transactions, and digital banking platforms, process financial transactions with high speed and numerical accuracy, execute strict KYC and AML verifications to ensure regulatory compliance, and identify client needs to cross-sell relevant retail banking, insurance, or investment products.

Responsibilities

- Client Support: Serve as the primary contact for customer inquiries regarding accounts, transactions, and digital banking platforms.
- Daily Operations: Process financial transactions (deposits, withdrawals, transfers) with high speed and numerical accuracy.
- Compliance & Risk: Execute strict KYC (Know Your Customer)



and Anti-Money Laundering (AML) verifications to ensure regulatory compliance.
- Product Growth: Identify client needs and cross-sell relevant retail banking, insurance, or investment products.

Qualifications

UG & Graduate

Required Skills

- Experience: Open to Freshers and professionals with up to 1 years of experience in BFSI operations. Full training will be provided!
- Tech Savvy: Familiarity with digital financial apps and a quick learner for core banking software.
- Soft Skills: Robust communication, empathy, and active listening.
- Compliance Mindset: A sharp eye for detail and data accuracy.

Preferred Skills

Fluency in English

Walk-in:

Airoli: Reliable Tech Park, B Wing, Airoli, Navi Mumbai

Thane: ETPL Tower, Kailash Nagar, Thane West, Navi Mumbai

HR POC: Siddesh M, Ruchita V and Yagnesh T.

Help Line: +91 (phone hidden)

📌 Retail Banking Specialist (Navi Mumbai)
🏢 Digitide
📍 Navi Mumbai