Renewal- Voice Process | Customer Support Company: Go Digit Life Insurance Ltd Job Location: Bengaluru, Karnataka, India Employment Type: Full-time Salary: 21K26K a month Role Overview The candidate will be responsible for handling renewal-related customer interactions through a voice process, supporting customers with policy renewal requirements, resolving queries, and ensuring a positive customer experience.

Key Responsibilities Handle inbound/outbound customer calls related to insurance policy renewals. Communicate clearly with customers in English and Hindi. Explain renewal requirements, policy-related information, and applicable processes.

Follow up with customers for pending or upcoming renewals. Address customer queries and provide accurate information or appropriate resolution.



Maintain professional communication and deliver a positive customer experience.

Achieve assigned productivity, quality, and renewal-related targets. Maintain accurate call and customer interaction records as required.

Candidate Requirements

Minimum 6 months of relevant voice process / customer service / telecalling experience. Strong verbal communication skills in English and Hindi. Knowledge of any South Indian language will be preferred. Customer-focused approach with good listening and interpersonal skills. Ability to work towards individual and team targets. Candidates should be comfortable working from the Bangalore office location. .

Industry

BPO / Call Center

📌 Renewal- Voice Process | Customer Support (Bengaluru)
🏢 Go Digit Life Insurance
📍 Bengaluru