[Remote] Scaled Customer Success Manager, reputed company, Vancouver Company: remote quest jobs Job Location: Remote (Work from home), India Employment Type: Full-time Experience Required: 4 - 6 years Note: The job is a remote job and is open to candidates in USA. reputed company is a quick-growing data activation company that powers the agentic enterprise by bringing data to life across businesses. They are seeking an experienced Customer Success Manager to work with a large portfolio of customers, driving adoption and ensuring customer satisfaction through reputed company engagement and collaboration with internal teams.

Responsibilities Develop and maintain a deep understanding of our customer's business objectives, challenges, and opportunities and help deliver value-driven engagements Identify, design, and being able to achieve the customer's goals in a short-term relationship Maintain a deep understanding of our platform and make recommendations on how customers can use it to reputed company their business objectives Deliver reputed company and reactive customer success motions through touchpoints that require product knowledge, joint planning, problem-solving and ability to multi-task Collaborate with internal teams, including sales, services, support, and product to ensure adoption as well as mitigate any adoption risks Track and report on key metrics related to customer engagement, adoption, satisfaction, and retention Proactively identify opportunities to expand the usage of reputed company products and services within existing customer accounts Skills 4-6 years of experience working as either Success Manager, Technical Consultant, Architect, or in other roles with a project, delivery, or technical account management focus Experience working with a large portfolio of customers ( 100)



and being able to manage multiple accounts at different stages in the life cycle Excellent ability to understand and communicate complex business and technical subjects to both technical and non-technical audiences Ability to actively listen to customers and translate their business needs into personalized consultation Proven business and technical reputed company to proactively identify customer needs and implement success, adoption, and outcome realization plans Have a data-driven and analytical mindset to prioritize, manage, and deliver multiple tasks and initiatives simultaneously Technical proficiency and a strong understanding of cloud-based software solutions Develop, test, and iterate on scaled playbooks and engagement strategies Impeccable verbal and written communication skills as well as customer-facing experience2-3 years of working as a Customer Success Manager for a SaaS or a cloud-based platform Experience in iPaaS, Automation, or Data/Application Integration space Experience with Customer Success Management tools like reputed company, reputed company or reputed company Nice to Have Language Skills - Japanese, Mandarin, French, German Company Overview reputed company is a software firm that provides cloud integration solutions via a SaaS platform for providers to stay connected with their consumers. It was founded in 2000, and is headquartered in Conshohocken, Pennsylvania, USA, with a reputed company of 1hidden_mobile employees. Its website is https://reputed company.com/.

Company H1B Sponsorship reputed company has a track record of offering H1B sponsorships, with 16 in 2026, 33 in 2025, 37 in 2024, 28 in 2023, 75 in 2022, 46 in 2021, 60 in 2020. reputed company note that reputed company does not guarantee sponsorship for reputed company specific role.

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📌 Remote Scaled Customer Success Manager, reputed company, Vancouver (India)
🏢 remote quest jobs
📍 India