[Remote] Team Lead Customer Service & Sales Company: vmysmartpros Job Location: Remote (Work from home), India Employment Type: Full time Experience Required: 1 - 2 years Note: The job is a remote job and is open to candidates in USA. AO Globe Life provides life insurance solutions designed to secure families futures and is seeking a customer-first representative for its Illinois team. The role manages inbound customer communications, advises customers on life insurance products and services, resolves complaints, maintains product expertise, and builds lasting customer relationships.

Responsibilities Answer incoming calls and emails, addressing customer questions, requests, and issues with professionalism and care Advise customers on how to best leverage our life insurance products and services based on their unique needs, ensuring they have the right solutions Serve as a trusted product expert by keeping your knowledge accurate, up-to-date, and strategically aligned with our offerings Address complaints and concerns with effective, positive solutions that enhance overall customer satisfaction Foster enduring, trust-based relationships by consistently delivering above-and-beyond service Skills1-2 years of proven experience in supporting client success,



preferably in a customer service setting Excellent written and verbal communication abilitiesA positive, proactive attitude with the capacity to address and resolve customer issues effectivelyA passion for delivering exceptional service and delighting customers at every interaction Strong time-management and prioritization skills to manage multiple tasks in a dynamic environment BenefitsFlexible schedule with options for remote work or in-office collaboration with our Illinois team Performance-based payBonusesWeekly payMedical, dental, and prescription care coverage Unionized position Potential stock options Ongoing, high-quality training led by experienced mentors Access to all the tools needed to succeed from day oneOpportunity to transition into management and leadership roles as you excel Company OverviewPEACE OF MIND - Protecting families with Life Insurance Final Expenses, Accident/Injury, Paycheck Protection and Cancer Policies Flexible and Affordable Packages with your BUDGET in mind!

Benefits Guaranteed! See if you qualify! It was founded in undefined, and is headquartered in Hamilton, Ontario, CA, with a workforce of 11-50 employees. Its website is https://ailife.com.

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Industry

BFSI

📌 Remote Team Lead Customer Service & Sales (India)
🏢 vmysmartpros
📍 India