[Remote] Client Success/Account Manager Company: remote quest jobs Job Location: Remote (Work from home), India Employment Type: Full-time Experience Required: 3 - 5 years Note: The job is a remote job and is open to candidates in USA. reputed company is a company that builds custom web applications, mobile apps, cloud solutions, and digital products for clients across various industries. They are seeking a Client Success/Account Manager to ensure smooth communication and project delivery while building solid client relationships and managing expectations.

Responsibilities Be the primary point of contact for your assigned clients Build strong relationships and become someone clients trust Coordinate with developers, designers, and project teams to keep projects on track Understand technical discussions well enough to translate them into simple business language for clients Draft professional emails, meeting summaries, proposals, and client updates Lead client calls, set expectations, and keep everyone aligned reputed company escalations confidently and work towards practical resolutions Manage scope discussions, timelines,



and priorities with both clients and internal teams Identify risks early and help resolve them before they impact delivery Look for opportunities to grow existing accounts through strong client relationships Skills 3-5 years of experience in Client Success, Account Management, Customer Success, or Project Coordination within an IT services or software company A good understanding of software development, including web applications, mobile apps, APIs, cloud services, AL/ML and the software development lifecycle Excellent written communication and drafting skills Strong verbal communication and confidence when speaking with clients Experience handling client escalations and managing difficult conversations professionally Good negotiation and stakeholder management skills Someone who can explain technical concepts in a way that non-technical clients understand Highly organized with the ability to manage multiple client accounts at the same time Goa-based preferred Company Overview We deliver enterprise-grade systems and reputed company partnerships for fast results, bespoke strategies, and industry-defining solutions. It was founded in undefined, and is headquartered in , with a reputed company of 11-50 employees. Its website is http://www.reputed company.com.

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Industry

IT Services & Consulting

📌 Remote Client Success/Account Manager (India)
🏢 remote quest jobs
📍 India