Relationship Manager – Car Sales Company: Mondavi (Mandovi) Motors Pvt. Ltd.

Location: Bangalore, Karnataka Department: Sales &

- Customer Relationship Employment Type: Full-Time Job Summary The Relationship Manager is responsible for generating car sales, building long-term customer relationships, and ensuring an exceptional customer experience from enquiry to vehicle delivery and post-sales support. The role requires proactive lead generation, customer engagement, product demonstrations, test drives, negotiation, and achieving monthly sales targets.

Key Responsibilities Generate sales leads through showroom walk-ins, referrals, field visits, digital enquiries, and corporate contacts. Understand customer requirements and recommend suitable vehicle models and finance options. Explain vehicle features, specifications, pricing, accessories, warranty, and exchange offers.

Arrange and conduct vehicle test drives. Maintain regular follow-up with prospects until sales closure. Achieve monthly and quarterly sales targets. Coordinate with finance, insurance, registration, and delivery teams for smooth vehicle delivery.

Maintain accurate customer information in the CRM system. Build long-term customer relationships for repeat business and referrals. Handle customer queries and resolve concerns professionally. Participate in promotional events, roadshows,



exhibitions, and corporate sales campaigns.

Ensure high customer satisfaction and maintain dealership service standards.

Required Qualifications Graduate in any discipline (MBA preferred but not mandatory). Freshers with excellent communication skills may apply.

Experience in automobile sales, retail sales, banking, insurance, or customer relationship management is an advantage. Valid two-wheeler and four-wheeler driving licence preferred. Knowledge of MS Office and CRM applications.

Key Skills Customer Relationship Management Car Sales &

- Product Presentation Lead Generation Sales Negotiation &
- Closing Communication &
- Interpersonal Skills Customer Service Teamwork Target Orientation Time Management Problem Solving Preferred Languages English Kannada Hindi (preferred) Performance Indicators (KPIs) Monthly vehicle sales achievement Lead-to-sale conversion ratio Customer satisfaction (CSI) Repeat business and referrals Test drive conversions CRM data accuracy and follow-up efficiency Salary &

Benefits Fixed salary plus attractive performance incentives Provident Fund (PF) Health Insurance Mobile &

- Petrol Allowance (where applicable) Paid Leave Career growth and qualified training Employee recognition and incentive programs

📌 Relationship Manager car sales (Bengaluru)
🏢 MONSTER INDIA PRIVATE
📍 Bengaluru