05 Nov
|
Blox.xyz
|
Mumbai
Company Description Blox.xyz is a technology-driven, consumer-centric platform focused on transforming how real estate is bought in India. As India’s first fully integrated online real estate buying system, Blox.xyz is dedicated to solving key pain points for buyers and making transactions more transparent and seamless.
The company uses new-age digital tools and data-driven insights to set future-ready standards in the real estate industry. Team members at Blox.xyz work in a agile environment where innovation, customer focus, and collaboration drive daily decision-making.
Role Description The Relationship Manager role at Blox.xyz is a full-time, on-site position based in the Mumbai Metropolitan Region. In this role, the Relationship Manager will manage and nurture relationships with prospective and existing customers, guiding them through the end-to-end real estate buying journey on the platform.
Responsibilities include understanding customer requirements, recommending suitable properties, coordinating site visits, and ensuring a smooth transaction experience.
The Relationship
Manager will liaise with developers, internal teams, and other stakeholders to resolve queries, handle documentation-related support, and maintain accurate records in the CRM system. The role also involves following up on leads, meeting sales and service targets,
and providing customer feedback to product and operations teams to enhance platform features and processes.
Qualifications
- Strong customer relationship management skills, including the ability to build trust, understand client needs, and provide clear guidance throughout the buying process.
- Excellent communication and interpersonal skills, with proficiency in explaining complex information in a simple, customer-friendly manner.
- Sales and negotiation abilities, including experience handling leads, closing deals, and working toward defined revenue or conversion targets.
- Basic understanding of real estate market dynamics, property transactions, and related documentation; prior experience in real estate, financial services, or consumer technology is an advantage.
- Comfort with digital tools and CRM systems, with the ability to maintain accurate records, track interactions, and use data to prioritize follow-ups.
- Strong organizational and time-management skills, including the ability to handle multiple clients and tasks simultaneously while maintaining attention to detail.
- Ability to work on-site in the Mumbai Metropolitan Region, with flexibility for client meetings and site visits as needed.
- Bachelor’s degree in Business, Marketing, Commerce, or a related field preferred; equivalent practical experience will be considered.
📌 Relationship Manager (Mumbai)
🏢 Blox.xyz
📍 Mumbai