- Welcome patients and attendants politely and professionally.

- Attend incoming telephone calls and provide appropriate information.

- Register recent patients and update existing patient details in the HIS/EMR system.

- Prepare OPD registration slips and patient files.

- Schedule appointments for consultants and doctors.

- Coordinate with doctors, nursing staff, billing and other departments.

- Guide patients regarding OPD timings, doctor availability and hospital facilities.

- Maintain patient registration records accurately.

- Ensure proper patient identification during registration.

- Inform patients about consultation fees and registration charges.

- Coordinate with the billing department for payment-related queries.

- Maintain patient confidentiality and privacy.





- Handle patient complaints politely and escalate unresolved issues to the concerned authority.

- Manage patient queues and ensure smooth patient flow.

- Provide accurate information about hospital services and facilities.

- Maintain cleanliness and discipline at the reception counter.

- Ensure all patient documents are properly maintained.

- Follow hospital policies, SOPs and NABH guidelines.

- Maintain professional behaviour and effective communication with patients and attendants.

- Perform any other duties assigned by the reporting authority.

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Receptionist (Lalkothi)
🏢 SRK GROUP OF HOSPITAL
📍 Lalkothi