Job Role: City Lead – Store Operations? Location: Bengaluru

? CTC: ₹20 LPA – ₹25 LPA

? Industry: Quick Commerce

? Experience: 5+ Years

About the RoleInamo is a fast-growing, VC-funded Quick Commerce Enabler revolutionizing how consumers access everyday essentials through ultra-fast delivery.

We are looking for a City Lead – Store Operations to take ownership of city-level dark store operations, drive operational excellence, manage high-performing teams, and ensure scalable and profitable operations.

Key Responsibilities

- Lead and manage dark store/store operations across the city.
- Drive on-time delivery, order accuracy, productivity, and customer SLA performance.
- Monitor daily operational KPIs and implement corrective actions to improve performance.
- Recruit, mentor, and manage Operations Managers, Store/Fleet Supervisors, and contract workforce.
- Build a performance-driven culture with clear ownership and accountability.
- Own city-level P&L;, including revenue, manpower costs, infrastructure costs, and profitability.
- Identify and implement cost optimization and productivity improvement initiatives.




- Collaborate with cross-functional teams to onboard new clients and scale operational capacity.
- Identify opportunities to improve network coverage, market share, and store productivity.
- Act as the key point of contact for city-level escalations involving clients, partners, and internal stakeholders.
- Drive operational expansion and ensure smooth execution during rapid business growth.

Required Skills & Qualifications
- 5+ years of experience in Quick Commerce, Dark Store Operations.
- Experience handling multiple dark stores / clusters / city-level operations.
- Previous experience as Cluster Manager, City Lead, Area Operations Manager, City Operations Manager, or similar leadership role.
- Strong understanding of dark store operations, manpower planning, productivity, SLA management, and operational KPIs.
- Strong people-management and stakeholder-management skills.
- Hands-on, data-driven, and robust problem-solving approach.
- MBA/Postgraduate in Operations, Supply Chain, Logistics, or related field preferred.

📌 Quick Commerce City Lead- Dark Stores (Bengaluru)
🏢 EduRun Group
📍 Bengaluru