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Quality Manager | BPO Quality | Banking | Six Sigma | Process Improvement

Quality Manager, BPO Quality Manager, Quality Assurance Manager, Transaction Quality, Training Quality, T&TQ;, Banking Operations, Quality Management, Process Improvement, Lean Six Sigma, DMAIC, Quality Audits, Client Management, CSAT, NPS, FCR, SLA, KPI Management.

Hiring Quality Managers with 8+ years of experience in BPO Quality Assurance, Banking Operations, Transaction Quality, and Training Quality (T&TQ;).

Candidates must have solid experience in Quality Team Management, Quality Audits, Calibration, Client Governance, SLA/KPI Monitoring, CSAT, NPS, FCR, Root Cause Analysis, and Process Improvement. Hands-on experience independently leading Lean Six Sigma / DMAIC projects, managing client escalations, developing quality teams, and delivering measurable improvements is essential.

📌 Quality Manager (Hyderabad)
🏢 Wissenpro It Solutions
📍 Hyderabad