Roles Responsibilities

- Should have robust knowledge of O2C process (order management Supply chain management)

- Should have strong knowledge on handling overseas/international customer orders

- Should have knowledge of EDI order, Manual order, and request on customer portal

- Should have basic know knowledge of production planning

- Should be able to handle various account with various order change request. Perform day-to-day Order management task.

- Perform various change request sent by various (like sales, Planning, Supply) team update the effective counterpart Proactive flexible to meet business requirement.

- Should co-ordinate with logistic, Order fulfilment, Planning, Finance sales Team

- Should have knowledge on payment terms used in business

- Should have knowledge of load plans for the logistic team





- Work closely with cross-functional teams to resolve order-related issues promptly

Educational Requirement Graduate

Preferred Skills SF->SUPPLY CHAIN PLANNING ( Vendor Management); INVENTORY PLANNING; INSIDE SALES; MDM

Service LineBPO Service Line

Role: Customer Success, Service & Operations - Other, Industry Type: Analytics / KPO / Research, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Any Postgraduate read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills bpo edifinanceinside salesinventory planningmdmo2corder managementproduction planningsalessupply chainsupply chain managementvendor management

📌 Process Specialist (Pune)
🏢 Infosys BPM
📍 Pune