Job Summary

We are looking for a dynamic and customer-oriented Presales Executive to handle prospective customer enquiries, generate leads, understand customer requirements, and convert enquiries into qualified site visits for residential real estate projects.

Key Responsibilities

- Handle inbound and outbound customer enquiries through calls, emails, WhatsApp and digital platforms.

- Understand customer requirements, budget, preferences and property expectations.

- Explain project details, configurations, pricing, amenities, location advantages and payment plans.

- Generate and qualify leads through various marketing channels.

- Follow up with prospective customers and maintain regular communication.

- Schedule and coordinate site visits for prospective customers.

- Coordinate with the sales team to ensure smooth lead handover and conversion.

- Maintain accurate lead details, follow-up records and customer interactions in CRM.

- Achieve assigned targets for qualified leads, customer engagement and site visits.

- Handle customer queries and provide timely information regarding projects.

- Maintain solid customer relationships throughout the sales cycle.

Required Skills





- Excellent verbal and written communication skills.

- Strong convincing and negotiation abilities.

- Good interpersonal and customer-handling skills.

- Basic understanding of residential real estate projects.

- Knowledge of CRM tools and MS Excel.

- Ability to handle multiple customer enquiries and follow-ups.

- Target-oriented and proactive approach.

Educational Qualification

- Any Graduate / MBA in Marketing or Sales preferred.

Experience

- 1–4 years of experience in Presales / Telecalling / Customer Relationship Management.

- Experience in the real estate or residential property industry preferred.

Key Performance Indicators (KPIs)

- Number of qualified leads generated.

- Daily customer calls and follow-ups.

- Site visits scheduled.

- Lead-to-site-visit conversion ratio.

- Customer engagement and response time.

- CRM data accuracy and follow-up discipline.

Pay: ₹20,000.00 - ₹33,000.00 per month

Benefits

- Flexible schedule

- Food provided

- Health insurance

- Leave encashment

- Life insurance

- Paid sick time

- Provident Fund

Work Location: In person

📌 Presales Executive (Bengaluru)
🏢 Mahendra Homes
📍 Bengaluru