Role: Presales Associate Intern
Department: Sales
Job Type: Internship
Stipend: ₹10,000 per month
Work Mode: In office
Performance Incentives: Up to ₹5,000 per month
Duration: 6 Months
Location: Christ Incubation Centre, CHRIST (Deemed to be University), Dharmaram
College Post, Hosur Road, Bengaluru - 560029, Karnataka, India.
About the Role
RoomAdda is looking for responsive and detail-oriented Presales Associate Interns to cater to our WhatsApp API-based lead engagement. This role is centred around first-
touch conversations, where you will respond to every incoming chat lead, understand their housing requirement, and nurture them through timely follow-ups until they are ready for the next step in the sales funnel. You'll gain hands-on experience in presales communication, lead qualification and conversational conversion.
Key Responsibilities
- Respond promptly to all incoming leads on the WhatsApp API platform,
ensuring no chat goes unattended.
- Understand each prospect's housing requirement and share relevant listings and information clearly.
- Qualify leads by gathering key details such as budget, location preference, and move-in timeline.
- Conduct systematic follow-ups with warm and pending leads to keep them engaged and moving toward conversion.
- Maintain accurate and updated chat logs, lead status, and follow-up records in
CRM tools.
- Escalate and hand over qualified, sales-ready leads to the relevant tele-calling or field team.
- Coordinate with internal teams to ensure accurate and consistent information is shared with prospects.
- Identify recurring queries or drop-off patterns in chats and flag them for process improvement.
- Meet and exceed daily and weekly response-time and conversion targets.
Benefits of the Internship
- Real-world exposure to presales communication and lead nurturing strategies.
- Hands-on skills in WhatsApp API tools, lead qualification, and CRM systems.
- Mentorship from experienced sales and growth professionals.
- Earn a Certificate of Completion and potentially a Letter of Recommendation.
- Gain a PPO opportunity based on performance.
Required Skills & Qualifications
- Currently pursuing or recently completed a Bachelor's degree in BCom, BBA, or related fields.
- Strong written communication and interpersonal skills.
- Comfortable managing high-volume chat conversations with attention to detail and tone.
- Self-motivated, responsive, and target-oriented.
- Basic proficiency in MS Office (Excel, Word, PowerPoint) and comfort learning new chat/CRM tools.
- Genuine interest in presales, customer engagement, or the proptech/rental sector
Share your resume to
[email protected]
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