Hi,

Hope you are doing great!!!

Shell Info Technologies Pvt Ltd.., a leading enterprise business and technology solutions partner for medium and large global customers, is seeking experienced professionals, who thrive on challenge and desire to make a real difference. With an environment of extraordinary innovation and unprecedented growth, this is an exciting opportunity for a self-starter who enjoys working in a quality-oriented, fast-paced, team environment.

ReQ: Oracle SPM

Location: Hyderabad / Bangalore / Pune/Chennai

Experience: 10yrs 15 yrs

Mode: Contract to Hire - (Intially 3-6 months Shell Infotech payroll after that you will be Perm with client)

Pls send me your resume along Photo Graph and PAN Number is mandatory for client Submittal

Need resource who can join in Immediatley/ 15 days

JD Below

Description

Compensation modules. You will serve as the primary bridge between business sales-operations teams and technical IT support groups to resolve calculation errors, data feed failures, and plan updates.

Key Responsibilities

- Incident & Ticket Management: Triage, investigate, and resolve daily production support tickets related to sales crediting, participant data, commission calculations, and payment runs within SLA timelines.
- Root Cause Analysis (RCA): Perform deep-dive analysis on calculation discrepancies, formula errors, or data mismatch issues between Oracle SPM and upstream/downstream systems.
- Plan Maintenance & Configuration: Update and maintain compensation plans, credit rules, formulas, hierarchy roll-ups, quota allocations, and processing workflows as business rules evolve.
- Data Integration & Interfaces: Monitor, troubleshoot, and fix data feeds and automated integrations between Oracle SPM and HCM, CRM (e.g.,



Salesforce), and ERP/Payroll systems.
- Testing & Patch Support: Support monthly/quarterly patch analysis, regression testing, and periodic cycle calculations (monthly/quarterly close support).
- Documentation & Knowledge Transfer: Maintain configuration workbooks, incident logs, SOPs (Standard Operating Procedures), and root-cause documentation.

Required Qualifications & Skills
- Experience: 3 to 8+ years of total IT/consulting experience, with a solid focus on Oracle Sales Performance Management (SPM) / Incentive Compensation.
- Technical/Functional Knowledge:
- Proficiency in Oracle SPM / Incentive Compensation setup, plan modeling, crediting rules, and payment pipelines.
- Working knowledge of SQL, PL/SQL, and data integration tools/ETL processes.
- Familiarity with adjacent ecosystems like Oracle HCM, CRM, or ERP suites.
- Support Frameworks: Experience working in ITIL-aligned support environments, ticketing systems (e.g., ServiceNow, Jira), and handling severity-based incident escalations.
- Soft Skills: Robust analytical mindset, stakeholder communication skills, and ability to work across global/offshore support models.

1)Pancard No:
- DOB:
- First name:
- Last name:
- Contact number:
- Emergency contact number(relationship):
- Current CTC:
- Expected CTC:
- Notice Period:
- Current location:
- Preferred location:
- Total /Rel experience (in Years):
- Relevant Experience (in years):
- Can Join (Client looking who can join Immediate/ 15 Days):
- Pls mention reason for interested Contract to Hire role:
- Current Company (If any payroll: Pls mention):

Thanks & Regards,

Kumari- IT Recruiter

PH.(phone hidden)

Shell Info Technologies Pvt Ltd.

[email protected]| www.shellinfotech.com

📌 Oracle SPM-MNC Client 4 To 8 Yrs-H Basis-Immediate joiners (Bengaluru)
🏢 Shell Infotech
📍 Bengaluru