We are seeking an experienced Operations Manager to oversee and enhance our insurance sales operations. The ideal candidate will be responsible for managing the day-to-day operations of our contact center, ensuring that our telesales teams are performing at their best and meeting sales targets. This role requires a strategic thinker who can implement effective processes and drive operational excellence within the team.

Key responsibilities include developing and executing operational strategies, monitoring performance metrics, and leading a team of sales professionals to achieve their goals.

The Operations

Manager will also be responsible for training and mentoring staff, optimizing workflows, and ensuring compliance with industry regulations. Robust leadership skills, excellent communication abilities, and a deep understanding of the insurance sales landscape are essential for success in this role. If you are passionate about driving results and improving operational efficiency, we encourage you to apply.

Industry

Banking

Department

Customer Service (International)

📌 Operations Manager (Mumbai)
🏢 Winx Consulting Services
📍 Mumbai