WE’RE HIRING

OPERATIONS MANAGER

Riverbells Cruises & Resorts | Alappuzha Lead the team. Elevate the guest experience.

We are looking for an experienced, hands-on Operations Manager to oversee our houseboats, resort, guest services, and transport operations. The ideal candidate will take ownership of daily operations, lead the team, control costs, and consistently deliver premium hospitality.

Key Responsibilities

- Manage daily houseboat, resort, and transport operations.
- Lead staff, plan duty schedules, and ensure smooth coordination across departments.
- Coordinate with sales and reservations to ensure seamless bookings, check-ins, and guest services.
- Track bookings, occupancy, revenue, and guest feedback.
- Control operational expenses and oversee supplies, upkeep, and timely maintenance.
- Resolve guest complaints and operational issues promptly.
- Maintain service quality,



cleanliness, and safety standards.
- Submit daily operational reports and performance updates to management.

What We’re Looking For

- Minimum 4 years of experience in hospitality or tourism operations.
- Experience in resort, houseboat, or premium hospitality operations preferred.
- Strong leadership, team management, and problem-solving skills.
- Good communication skills in English, Malayalam and Hindi.
- Ability to manage operations independently and take responsibility for results.

Ready to lead operations at Riverbells? Send your CV via WhatsApp: +91 98460 99398

Pay: Up to ₹40,000.00 per month

Advantages

- Food provided

Work Location: In person

📌 Operations Manager (Alappuzha)
🏢 SevenBells Holidays
📍 Alappuzha