Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Dynatrace Administration
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. This role requires continuous monitoring, managing delivery processes, and addressing any issues that arise to maintain system reliability and performance. The position demands coordination with various teams to uphold service standards and support operational excellence throughout the day.
Roles &
Responsibilities
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to optimize operational workflows and improve system efficiency.
- Facilitate knowledge sharing and mentoring within the team to enhance overall capabilities.
- Coordinate incident management and ensure timely resolution of production issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Dynatrace Administration.
- Experience in monitoring and managing application performance using Dynatrace tools.
- Strong understanding of system operations and production workplace management.
- Ability to analyze system metrics and logs to identify and resolve issues proactively.
- Familiarity with cloud infrastructure and its impact on application performance.
- Skilled in collaborating with cross-functional teams to support operational goals.
Additional Information
- The candidate should have minimum 5 years of experience in Dynatrace Administration.
- This position is based at our Pune office.
- A 15 years full time education is required.
📌 Operations Engineer (Pune)
🏢 Accenture
📍 Pune
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