1. Roles and ResponsibilitiesA. OP (Outpatient) Coordination

- Coordinate daily OP activities and patient flow.

- Ensure patients are registered properly.

- Coordinate appointments with doctors.

- Monitor OP waiting time and patient complaints.

- Coordinate with reception, billing, pharmacy and diagnostic departments.

- Ensure consultation rooms are ready.

- Handle patient queries and escalate complaints.

B. IP (Inpatient) Coordination

- Coordinate patient admission and discharge procedures.

- Ensure bed availability and room readiness.

- Coordinate with nursing, doctors, billing and housekeeping departments.

- Monitor patient shifting between departments.

- Ensure discharge summaries and other documents are completed on time.

- Follow up on pending discharge cases.

- Coordinate patient transfer and referral procedures.

C. NABH Responsibilities

- Maintain OP and IP registers and records.





- Ensure proper documentation as per NABH standards.

- Monitor patient identification procedures.

- Ensure patient rights and responsibilities are followed.

- Monitor patient feedback and complaints.

- Report incidents and service-related issues.

- Participate in internal audits and quality improvement activities.

1. Daily Monitoring Checklist

- OP registration and patient flow

- Doctor availability and consultation timing

- IP admission and discharge records

- Bed availability and room readiness

- Patient waiting time

- Patient complaints and feedback

- Coordination with all department in-charges

- Pending reports and discharge summaries

Pay: ₹10,000.00 - ₹20,000.00 per month

Advantages

- Provident Fund

Work Location: In person

📌 OP & IP coordinator (Puducherry)
🏢 Mahalakshmi multi speciality hospital
📍 Puducherry