OHL German-Customer Service Executive Company: Gratitude Inc Job Location: Mumbai, Maharashtra, India Employment Type: Full-time Experience Required: 2 - 6 years Job Title: German Language Specialist Customer Support Location: Mumbai TCS Kensington Office Experience: 2 to 6 Years Qualification: Any Full-Time Graduate (Commerce Preferred) Grade: Grade 1 / Grade 2 Shift Timing: 2:00 PM to 12:00 Midnight Role Purpose We are looking for a skilled German Language Specialist with strong German reading, writing, and speaking abilities. The candidate will be responsible for communicating and interacting with customers professionally in both German and English .

Key Responsibilities Communicate with customers effectively in German and English . Handle customer interactions in a professional and courteous manner. Read, understand, and respond to customer queries in German.

Ensure accurate written and verbal communication.



Maintain high standards of customer service and communication quality. Use MS Office applications effectively for day-to-day work and reporting. Must-Have Skills Strong German reading, writing, and speaking skills.

B2 or above certification in the German language is mandatory. Good fluency in English and German . Good MS Office competency. Ability to interact with customers professionally and courteously. Strong communication and interpersonal skills.

Eligibility Criteria Experience: 2 to 6 years.

Qualification: Any full time graduate; Commerce graduates preferred.

German Certification: B2 or above mandatory. Candidates must be comfortable working from 2:00 PM to 12:00 Midnight . TCS ex-employees are not eligible to apply. .

Industry

BPO / Call Center

📌 OHL German-Customer Service Executive (Mumbai)
🏢 Gratitude
📍 Mumbai