NetApp Engineer – Hyderabad (Onsite 5x a week)

- Full Time
- Supporting hours 3:00 am – 11:00 am CST (2:30 pm – 10:30 pm IST)

As a Storage and Backup Administrator, you would be responsible for administration, maintenance, monitoring and troubleshooting issues for storage and Backup related equipment / Applications as per the company IT standards. Work with other members of infrastructure team to implement and resolve issues in a collective manner providing highest level of quality as required by Business Units.

Duties and responsibilities

- Extensive Hyper-V experience using NetApp as storage is a requirement
- Extensive experience with Storage and Backup platforms (EMC, NetApp, Commvault, etc.)
- Provide day to day Storage and backup device operations.
- At least 5+ years’ experience working with NAS devices, especially Netapp equipment ( FAS, AFF and or Cloud ONTAP).
- Able to handle multiprotocol NAS volumes and user authentication using LDAP and AD.
- At least 3+ years’ experience working with CommVault backups using protocols like NDMP, IntelliSnap etc.
- Experience using On Command System Manager, DDMC etc for managing Netapp and Dell Data Domain devices.
- Experience setting up monitoring tools like AIQUM and Cloud Insights to monitor and alert any hardware/software related issues.
- Doing recommended security hardening on Storage and backup devices.
- Troubleshooting/resolving SAN or network related issues on Storage, backup and server equipment.
- Advanced Knowledge of Server Hardware, virtualization, networking and datacenter.




- Performing daily backups of files, folders, databases, and virtual machines.
- Performing restores of files, folders, databases, and virtual machines.
- Troubleshooting and resolving backup issues as per customer satisfaction.
- Performing maintenance on existing backup systems and databases.
- Advanced storage and backup system configuration and data migration techniques.
- Storage and backup Infrastructure upgrades, patch management
- Troubleshoot performance issues related to the backup and recovery environment.
- Resolve and if needed escalate complex incident/problem and provides root cause analysis.
- Providing descriptive and timely updates for all assigned incidents/problems.
- Liaison to vendors on vendor related incidents/problems
- Maintain backup policies and procedures, including the overseeing of the appropriate retention criteria and corresponding legal holds as required.
- Maintain backup policies and procedures, including the overseeing of the appropriate retention criteria and corresponding legal holds as required.

Additional Desirable Experience

- Keeping up with recent technologies and industry trends in Storage and Backup technologies.
- Handling shifts: Handling employee shift rotations and vacations.
- Strong Communication and reporting skills.
- Capable of developing written processes and procedures.
- Ability to work independently in a fast-paced dynamic environment.
- Experience with ticket management in the ServiceNow platform.
- Experience preventing/handling Ransomware attacks.

📌 NetApp Engineer (Hyderabad)
🏢 Delta System u0026 Software
📍 Hyderabad