We are seeking a proactive, client-focused Key Account Executive to manage and grow international eCommerce accounts. The role requires hands-on Amazon Seller Central and PPC expertise, ownership of account performance, strong client communication, and effective coordination with cross-functional teams.

Location: Mulund (W), nearby railway station

Key Responsibilities

- Manage assigned client accounts and serve as the primary point of contact; understand objectives, lead regular business reviews, and address client requirements.

- Own Amazon Seller Central operations, including account health, listings, catalog, pricing, promotions, inventory, FBA/FBM coordination, and issue resolution.

- Plan, manage, and optimize Amazon PPC campaigns; monitor ACOS, TACOS, ROAS, CPC, and budgets, and implement keyword, bid, targeting, and campaign improvements.

- Analyze sales, advertising, and profitability trends; identify opportunities to improve revenue, organic visibility, conversion, and margins.

- Coordinate with Catalog, Content, Advertising, Operations, Supply Chain, and Customer Service teams to deliver account priorities on time.

- Prepare weekly and monthly performance reports, dashboards, and action plans; communicate insights, risks, and recommendations to clients.

- Support eCommerce operations across Shopify and other marketplaces as required, including product content, pricing,



promotions, and store performance.

Required Skills & Qualifications

- 3-5 years of experience in eCommerce account management, Amazon marketplace operations, or a related role.

- Hands-on Amazon Seller Central account management experience is mandatory.

- Practical Amazon PPC campaign management and optimization experience is mandatory.

- Strong understanding of marketplace performance metrics, advertising KPIs, account health, catalog operations, and profitability.

- Experience managing multiple accounts, working with international clients, and coordinating cross-functional teams.

- Solid analytical, communication, presentation, and reporting skills; proficiency in Excel and Google Sheets.

Preferred Qualifications

- Experience with Amazon Vendor Central, Shopify, or other marketplaces.

- Knowledge of FBA/FBM, inventory planning, fulfillment, Amazon SEO, A Content, and Brand Stores.

- Experience in an eCommerce agency or marketplace service provider environment.

Work requirements: Flexibility to align with international client time zones, including GCC and US hours, as business needs require.

Success measures: Client satisfaction and retention, achievement of account KPIs, advertising efficiency and budget adherence, timely delivery, and quality of reporting.

📌 Marketplace Key Account Executive - US Shift (Mumbai)
🏢 Ergode
📍 Mumbai