Join a team that's transforming how businesses understand and leverage their data. We're not just building analytics solutions — we're shaping the future of digital intelligence.
Competitive Salary
Industry-leading compensation packages with performance bonuses and equity options.
Flexible Work
Remote-first culture with flexible hours and modern cooperative workspaces.
Learning & Development
Continuous learning opportunities with training budgets and conference attendance.
Health & Wellness
Comprehensive health insurance, wellness programs, and mental health support.
Team Culture
Collaborative environment with team building events and inclusive culture initiatives.
Work-Life Balance
Generous PTO policy, sabbatical opportunities, and family-friendly benefits.
Mac L1 Support - BLR
Full-time
Bangalore
0.0+ years
MAC L1: Install, configure, and troubleshoot macOS and iOS devices.
Perform remote troubleshooting and provide clear instructions Conduct on-floor support to resolve reported issues Direct unresolved issues to the next level of support personnel Report customer feedback and potential product requests Maintain excellent written and verbal communication skills Manage ITIL Incident, Change, and Service Request Management Ensure knowledge of network security practices and anti-virus programs Exhibit excellent problem-solving and multitasking skills Maintain a customer-oriented attitude Adhere to defined SLAs (Service Level Agreements) Knowledge of macOS hardware components and peripherals, and other hardware’s like printers, scanners, and external drives
Our Culture & Values
Innovation First
We encourage creative thinking and bold ideas that push the boundaries of what's possible in analytics.
Collaborative Excellence
Our diverse teams work together to solve complex challenges and deliver exceptional results for our clients.
Continuous Growth
We invest in our people's development and provide opportunities to learn, grow, and advance their careers.