05 Nov
|
TVS Electronics
|
Hyderabad
05 Nov
TVS Electronics
Hyderabad
Greetings from TVS Electronics!!!
Job Role - Laptop Hardware Engineer
Location - Hyderabad, Telangana
Key Responsibilities
- Diagnose and troubleshoot Dell laptops and notebooks for hardware-related issues.
- Troubleshoot No Power, No POST, No Boot, No Display, overheating, battery, charging, and intermittent issues.
- Perform component-level isolation of motherboard, RAM, SSD/HDD, CPU, GPU, display, keyboard, touchpad, Wi-Fi, speakers, webcam, and USB ports.
- Perform hardware diagnostics using Dell SupportAssist/ePSA diagnostics and interpret error codes.
- Troubleshoot BIOS, firmware, driver, and hardware interaction issues.
- Use multimeter, power supply, and basic electronic troubleshooting tools when required.
- Inspect connectors, cables, ports, and boards for physical damage or loose connections.
- Perform FRU replacement such as motherboard, RAM, SSD, battery, LCD,
keyboard, fan, heatsink, and other replaceable parts.
- Follow ESD and hardware safety procedures during laptop disassembly and repair.
- Verify the system after repair by performing functional and diagnostic tests.
- Document troubleshooting steps, findings, replaced parts, and resolution in the ticketing system.
- Escalate complex or unresolved issues to L2/L3 engineering teams with proper technical details.
- Support RMA, warranty, field-service, and customer-reported hardware failures.
- Maintain troubleshooting records and contribute to recurring-issue/root-cause analysis.
Pay: ₹20,000.00 - ₹21,000.00 per month
Work Location: In person
📌 Laptop Hardware Engineer (Hyderabad)
🏢 TVS Electronics
📍 Hyderabad