We are seeking a motivated and enthusiastic Junior Sales Associate to join our team in the Malayalam Voice Process. This role is ideal for freshers and candidates with up to one year of experience who are eager to develop their skills in customer service and sales. As a Junior Sales Associate, you will be responsible for handling inbound and outbound customer calls, assisting customers in Malayalam, and resolving their queries effectively.

You will also maintain service quality and accuracy while updating customer information in our system.

Key responsibilities include: 1. Handling inbound and outbound customer calls with professionalism.

- Assisting customers in Malayalam and providing support for their inquiries.
- Resolving customer queries and ensuring a high level of service quality.




- Updating customer information accurately in the system.
- Maintaining a positive attitude and willingness to work in rotational shifts.

Required skills for this position include:

- Fluent communication in Malayalam (mandatory).
- Basic communication skills in English.
- Strong customer handling skills.
- Basic computer knowledge. If you are passionate about customer service and are looking for an prospect to grow in a dynamic environment, we encourage you to apply for this position. Join us and be a part of our dedicated team that values customer satisfaction and teamwork.

This job is provided by Shine.com

📌 Junior Sales Associate (Palakkad)
🏢 KG Invicta Services (KGiS)
📍 Palakkad