05 Nov
|
Rivera Manpower Services
|
Bengaluru
05 Nov
Rivera Manpower Services
Bengaluru
WE ARE HIRING CLIENT SERVICING & STAKEHOLDER MANAGEMENT!
Location: Bengaluru
Domain: Banking / Insurance
Role: Client Servicing & Stakeholder Management
Qualification: Any Graduate
Experience: 4 Years (Up to 9 Years)
Salary: Up to 10 LPA
Joining: Immediate Joiners / Candidates with 30 Days Notice
Key Responsibilities
- Manage client relationships and ensure effective client servicing.
- Act as the primary point of contact for internal and external stakeholders.
- Handle client queries, escalations, and service-related requests.
- Coordinate with cross-functional teams to ensure timely resolution of issues.
- Maintain strong stakeholder relationships and ensure client satisfaction.
- Monitor service delivery, SLAs, and operational performance.
- Provide regular updates, reports, and feedback to clients and management.
Required Skills
- Strong communication and interpersonal skills.
- Excellent client relationship and stakeholder management abilities.
- Banking or Insurance domain experience is mandatory.
- Experience in client servicing, escalation management, and coordination.
- Solid problem-solving and analytical skills.
Interested candidates can share their updated resumes for immediate consideration.
Contact Point : Aditya : (phone hidden) / (phone hidden) / (phone hidden) / (phone hidden)
Role: Head - Customer Success, Industry Type: Investment Banking / Venture Capital / Private Equity, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer ExperienceCustomer ComplaintsService QualityCustomer EscalationClient Servicing Customer FocusCSATCustomer QueriesEscalationsSolving QueriesQuery ResolutionComplaint HandlingIssue ResolutionBanking ProcessCustomer HandlingSME Banking
📌 Investment Banking / Stakeholder Management / Client Support / BPO / (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru