About UsWalltrendz creates designer wallpapers, custom wall murals, and wall art, designed in-house by our own team. We sell to customers across India and internationally through our own websites and online marketplaces. Our customers are homeowners, interior designers, and businesses who take time to choose the right design for their space, and we help them get it right.

Visit us at www.walltrendz.in The RoleThis role has two halves. Most of your day goes to enquiries that come to us: people who found us through our website, social media, WhatsApp, email or online stores and reached out. The rest goes to finding current customers yourself on Facebook, LinkedIn and other digital channels. Your job is to respond quickly and understand what each person needs. Then guide them to the right design, size, and material, and turn that interest into a confirmed order.

Wallpaper and mural purchases are considered decisions. Many customers ask questions, order a sample first, and take days or weeks to decide. We want someone who enjoys helping people through that decision and follows up without being pushy. You do not need prior lead generation experience. We will train you on how to find and approach customers on digital platforms.

Key ResponsibilitiesEnquiry Handling

- Respond to all incoming enquiries promptly across chat, WhatsApp, email, and phone
- Understand the customer's space, style, wall size, and budget by asking the right questions
- Recommend suitable designs, materials, and finishes from our collection
- Explain product details clearly, including material, installation, care, and delivery timelines





Lead Generation (Digital Channels)

- Find and approach potential customers on Facebook groups, LinkedIn, Instagram and other platforms where homeowners and designers are active
- Start conversations, answer questions and bring interested people into our enquiry pipeline
- Build and maintain a prospect list of interior designers, architects, builders, hotels and other bulk buyers
- Send personalised outreach messages and follow up on a set schedule
- Track every outreach and reply so we know which channel is working

Quotation and Conversion

- Prepare accurate quotations based on wall measurements and customisation requirements
- Guide customers through sample orders and convert samples into full orders
- Handle objections on price, quality, and delivery honestly and confidently
- Close orders and collect all details needed for production and dispatch

Follow-up and Relationships

- Maintain a follow-up routine for customers who haven't decided yet
- Build relationships with interior designers, architects, and repeat buyers
- Request reviews and customer photos after delivery
- Encourage repeat orders and referrals from happy customers

Coordination and Records





- Pass confirmed orders to the operations team with complete and accurate details
- Coordinate with the design team for customisation requests and design previews
- Keep every lead and conversation updated in our tracking system
- Share feedback on what customers are asking for, what's selling, and why deals are lost

What We're Looking For

- 1–3 years of experience in inbound sales, customer handling, or retail sales (strong freshers are welcome)
- Good spoken and written English and Hindi. You will talk to customers in India and abroad.
- Comfortable selling on chat and WhatsApp, not only on calls
- Willing to approach new customers on Facebook, LinkedIn and Instagram. No prior experience needed, we will train you
- Patient, polite, and persuasive without being aggressive
- Basic comfort with Google Sheets, email, and online tools
- Organised and disciplined with follow-ups
- An interest in home décor, interiors, or design is a strong plus

Nice to have: experience selling home décor, furniture, furnishings, tiles, paints, or other customised products; experience dealing with interior designers or architects.

What We Offer

- Fixed salary plus performance incentives on orders you close
- A steady flow of incoming enquiries to work on from day one
- Full training on lead generation: how to find and approach customers on Facebook, LinkedIn and other digital channels
- A design-led product that customers love to buy
- Direct exposure to domestic and international customers
- A growing team with clear processes and room to grow into senior sales roles

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📌 Inbound Sales Executive (Desk Job) (Jabalpur)
🏢 Walltrendz
📍 Jabalpur