– HR Associate

Company: BeatBox Fitness

Position: HR Executive

Locations: Hyderabad & Bengaluru

Experience: Fresher / 0–1 Year

Employment Type: Full-Time

Work Mode: Onsite

Job Summary

BeatBox Fitness is looking for an energetic, organized, and people-focused HR Associate to support day-to-day HR activities across our studios in Hyderabad and Bengaluru .

This role is ideal for fresh graduates who are interested in building a career in Human Resources. The candidate will support recruitment, onboarding, employee documentation, attendance, HR coordination, employee engagement, and general HR operations.

Freshers with good communication skills, a positive attitude, and basic knowledge of HR processes are encouraged to apply.

Key Responsibilities

- Welcome members, trial customers, and walk-in visitors in a professional and friendly manner.
- Manage the front desk and ensure a positive first impression of BeatBox Fitness.
- Handle incoming calls, WhatsApp messages, walk-in enquiries, and general customer queries.
- Explain membership plans, class schedules, trial sessions, offers, and studio services.
- Book and confirm free trial sessions for prospective members.
- Follow up with trial bookings to improve attendance and reduce no-shows.
- Contact customers who miss or reschedule their trial sessions and coordinate new slots.
- Maintain accurate lead, trial, and member information in the CRM.
- Update call status, follow-ups, bookings, attendance, and customer interactions regularly.
- Coordinate with the sales team for lead follow-ups and membership conversions.
- Assist members with class bookings, cancellations, rescheduling, and schedule-related queries.
- Check members in for classes and maintain accurate attendance records.
- Support new members during registration and onboarding.
- Assist with membership renewals, upgrades, freezes, and other membership-related requests.
- Collect membership payments and provide payment receipts or confirmations as required.




- Follow up on pending payments and renewals in coordination with the sales team.
- Handle customer complaints and concerns professionally and escalate issues when necessary.
- Coordinate with trainers regarding class schedules, trial customers, and member requirements.
- Maintain daily records of:
- Leads received
- Calls made
- Trial bookings
- Trial attendance
- Walk-ins
- Membership enquiries
- Follow-ups
- Payments and renewals
- Maintain the reception and front desk area in a clean, organized, and presentable condition.
- Ensure music, lighting, reception systems, and basic studio readiness are checked at opening and during operating hours.
- Support studio events, promotional activities, member engagement programs, and special campaigns.
- Build positive relationships with members and contribute to a high-quality customer experience.
- Maintain confidentiality of member information and follow BeatBox Fitness policies and procedures.

Required Skills

- Fresh graduate or up to 1 year of experience in HR, Recruitment, or Administration.
- Valuable verbal and written communication skills.
- Strong interpersonal and people-handling skills.
- Basic understanding of recruitment and HR processes.
- Good knowledge of MS Excel, Word, email, and Google Sheets.
- Ability to maintain accurate records and reports.
- Good coordination and follow-up skills.
- Solid organizational and time-management abilities.
- Ability to handle multiple tasks efficiently.
- Professional and positive attitude.
- Willingness to learn and grow within the HR function.

Who Can Apply

- Freshers looking to start a career in HR
- Recent graduates with strong communication skills
- Candidates with HR internship experience
- Candidates comfortable working onsite
- Candidates willing to handle both recruitment and HR operations
- Immediate joiners will be preferred

Job Locations Hyderabad – Kokapet

Bengaluru – Electronic City

Experience: Fresher / 0–1 Year

Employment Type: Full-Time

Work Mode: Onsite

📌 HR Associate - Freshers (Hyderabad)
🏢 Beatbox Fitness Franchise
📍 Hyderabad