Job Title: HR and Operations Head

Location: [Nashik / In office]

Employment type: Full-time (Tuesday to Sunday, 10:30 AM to 7 PM)

About the Role

We are looking for an HR & Operations Head who will lead our operations and own the Team Development for the organisation. This person will oversee the end-to-end recruitment cycle and build a team that is skilled, engaged, and growing.

Key Responsibilities

Recruitment leadership

- Interview candidates and make the hiring call: approve, reject, or hold
- Oversee the end-to-end recruitment cycle: sourcing, screening, interviews, submissions, and closures
- Coordinate the submission of approved candidates to clients and follow up on feedback, interview scheduling, and closures
- Ensure decisions and submissions happen within defined turnaround times

Quality control

- Review shortlists from team members to ensure they match client requirements
- Set and maintain consistent evaluation criteria across roles and clients
- Give the team feedback on screening quality and interview standards

Team development

- Guide and mentor the internal team
- Identify skill gaps and plan training and development
- Set goals and run performance reviews, feedback cycles, and career pathing
- Build a pipeline of future leaders within the team

Employee engagement and culture

- Plan and run engagement initiatives that keep the team motivated
- Build a positive, high-performance work culture
- Be the go-to person for employee concerns, queries, and feedback

Internal hiring and HR operations

- Own internal hiring: workforce planning, role definitions, sourcing, interviews, offers, and onboarding
- Manage the employee lifecycle, including onboarding, documentation, and exits




- Develop and maintain HR policies, processes, and records
- Ensure compliance with applicable labour laws and statutory requirements

Reporting

- Share regular updates with the Leadership on pipeline status, closures, team performance, and HR metrics
- Escalate high-value or sensitive matters as agreed

Skills Required

- 4+ years of experience in HR and recruitment,
- At least 1+ years of experience in team management
- Strong interviewing and candidate assessment skills across job levels
- Solid understanding of the end-to-end recruitment cycle
- Experience in generalist HR: engagement, performance management, learning and development, and HR operations
- Working knowledge of labour laws and HR compliance
- Experience handling client relationships and expectations
- Comfort with applicant tracking systems, HRMS, spreadsheets, and recruitment trackers
- Excellent verbal and written communication

Qualities We're Looking For

- Decisive: comfortable making clear calls independently
- Accountable: takes ownership of hiring decisions and their outcomes
- Sound judgment: reads people and role requirements well beyond what's on the resume
- People-first leader: coaches, motivates, and builds trust across the team
- Efficient: treats turnaround time as part of quality
- Approachable and discreet: handles employee matters with empathy and confidentiality
- Composed: handles pressure from clients, candidates, and timelines calmly

Qualifications

- Bachelor's degree in any discipline; MBA/PGDM in HR preferred
- Proven track record in recruitment and HR leadership, preferably in a firm handling multiple clients

What We Offer

- Competitive Salary
- A work culture that's conducive to growth and personal satisfaction

📌 HR and Operations Head (Nashik)
🏢 Elevate
📍 Nashik